Dear Dr. R.V. Shrink:
I liked your take on Medicare last week, but that is not what makes us nuts. How about taking a shot at cell service. We just started traveling and can’t decide what we should do. We have talked to dozens of other RVer’s and it seems everyone has their own favorite. There are more cell plan offers than Medicare ever thought of, and we are more confused than our foreign speaking GPS. (That’s another story. I won’t go there right now).
Please give us some advice, or we might just stop communicating with the world.
--Smoke and Mirrors in Minot
Dear Smoke and Mirrors:
Cell plans are much like insurance. Companies have the same business plan, Confuse and Conquer. It takes as much homework to find a deal that fits your needs and budget, as finding a decent policy. To keep your sanity you need to do a few things regularly. The most important would be to read and understand your bill.
AT$T (that’s not a typo) was just ordered to return to customers north of 100 million dollars for false charges. That money was only returned to people who don’t read their bill. Because the people that do, never let them have it in the first place. Verizon has stopped overcharging me because I would call them every month to get the forty cents or a buck back that they overcharged me. No questions asked, they would just reimburse my account. Do the math--they have 20+ million customers. If they can slip a few million accounting mistakes past them every month it really good for the bottom line. Once I discovered how many people don’t read their bill, I bought Verizon stock. The dividend keeps rising--I wonder why?
The point is--read your bill each month.
As for service, you would be better off sticking with the company that has the most coverage. At this time, that would be Verizon. Maybe because they have the most people that don’t read their bill.
Now if you are feeling a little confused, wait until you go to a Carrier and talk to their sales tag team. Usually there is a greeter who queues you up to see a sales associate. Then they start convincing you how wonderful their deals are and sell you a device that does everything but wash the dishes for you. It all comes at a steep price. Don’t you wonder why they give you free talk and text now? That used to cost big money. Now it’s all about data. That’s where they nail you. Sometimes you just have to take a leap of faith.
You are doing things right so far. Keep talking to people, reading consumer articles and tech news. Things are changing fast. In my humble opinion, I think the best deal going at the time is the Walmart Straight Talk plan. You can buy a smartphone with a Verizon chip, have no contract, and unlimited talk, text and DATA, for $45 a month, plus tax. It’s 3G service and no roaming. No roaming means your phone won’t pick up another carrier's tower if you are out of range of your carrier's tower. We are going on our 3rd month of this service with a Verizon phone and have logged over 4,000 miles from the Midwest to the West Coast. We have only been out of service in some of the most remote areas we backpack in. We have never been throttled on our data, and never have to worry about going over.
So good luck, read your bill and don’t talk on your phone when driving.
--Keep Smilin’, Dr. R.V. Shrink